FAQs
What types of vehicles do you offer for transportation?
We offer a fleet of luxury vehicles including sedans and SUVs all meticulously maintained to ensure your comfort and safety.
How can I book a ride with your service?
Booking with us is easy! You can either book through our website, Instagram, or by calling our 24/7 customer service hotline. Just provide your pickup location, destination, and desired time, and we'll take care of the rest.
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Are your drivers professionally trained and licensed?
Yes, all our drivers undergo rigorous training and hold valid licenses. They are also carefully screened to ensure they meet our high standards of professionalism and customer service.
Can I request a specific type of vehicle for my ride?
Absolutely! When booking your ride, you can specify the type of vehicle you prefer, whether it's a sedan for a solo trip or a luxury SUV for a group outing. We'll do our best to accommodate your request.
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Do you offer airport transportation services?
Yes, we provide reliable airport transportation services to and from all major airports in the area. Whether you're traveling for business or leisure, we'll ensure you arrive at the airport on time and in style.
Are your rates fixed, or do they vary depending on the distance traveled?
Our rates are transparent and competitive. We offer both flat-rate pricing for specific routes and hourly rates for more flexible transportation needs. You'll know the cost upfront before you book your ride.
Is gratuity included in the fare, or should I tip the driver separately?
Gratuity is not included in the fare, but it's greatly appreciated by our drivers for exceptional service. You can tip your driver directly in cash or add it to your payment when booking through our app or website.
Can I cancel or modify my reservation?
Yes, you can cancel or modify your reservation up to a certain time before your scheduled pickup. Please refer to our cancellation policy for more details, and don't hesitate to contact us if you need assistance with changes to your booking.
Is your service available 24/7?
Yes, we operate around the clock, 365 days a year, to serve your transportation needs whenever you need us. Whether it's an early morning airport pickup or a late-night return trip, you can count on us to be there for you.
How far in advance should I book my ride?
While we always strive to accommodate last-minute requests, we recommend booking your ride as far in advance as possible to ensure vehicle availability, especially during peak travel times. Booking in advance also allows us to better plan and prepare for your trip.